Privacy Policy

Last updated: October 2025

At EverActive Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, fill out our enquiry form, or interact with our website.


Who We Are

EverActive Ltd
10 Eveleen House, Archers Road, Southampton, SO15 2NF
Company No. 15574468
Email: info@everactive.org.uk


Information We Collect

When you use our contact or enquiry form, we may collect the following personal information:

  • Name (first and last)

  • Email address

  • Phone number

  • Company name (if provided)

  • Role or relationship to the organisation (if selected)

  • Any additional details you include in your message

We may also collect limited, non-personal information about how you use our website (for example, through cookies or analytics tools).


How We Use Your Information

We use your information only for the purposes it was provided, including:

  • Responding to your enquiry or message

  • Providing information about our services

  • Managing and improving our website and communication processes

  • Fulfilling our legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.


Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent: When you voluntarily provide your information via our contact form.

  • Legitimate interests: When we respond to your enquiry or communicate with you about our services.

  • Legal obligation: Where we are required to keep records or comply with legal requirements.


Data Storage and Security

Your personal data is stored securely and only accessible to authorised personnel. We use appropriate technical and organisational measures to protect your information against loss, misuse, unauthorised access, or disclosure.


Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You can request deletion of your data at any time by contacting us.


Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email info@everactive.org.uk.


Cookies and Website Use

Our website may use cookies or similar technologies to enhance user experience and analyse traffic. You can control or disable cookies through your browser settings.


Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.


Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📍 EverActive Ltd
10 Eveleen House, Archers Road, Southampton, SO15 2NF
📧 info@everactive.org.uk