Terms & Conditions

Last updated: October 2025

Welcome to the EverActive Ltd website. By using our website or submitting an enquiry, you agree to these Terms & Conditions. Please read them carefully before using our services.


1. About Us

This website is operated by EverActive Ltd, a company registered in England and Wales under Company No. 15574468, with our registered office at:
10 Eveleen House, Archers Road, Southampton, SO15 2NF
Email: info@everactive.org.uk


2. Our Services

EverActive Ltd provides chair-based and inclusive exercise sessions for residents living in care homes across the UK. All sessions are delivered by qualified instructors who are experienced in working with older adults and varied mobility levels.

We tailor each session to meet the needs of the care home and participants, ensuring activities are safe, engaging, and accessible.


3. Website Use

By accessing this website, you agree to use it for lawful purposes only. You must not:

  • Use the site in a way that breaches any applicable laws or regulations

  • Transmit or upload malicious code, viruses, or harmful material

  • Use the site to send unsolicited promotional or marketing material

We reserve the right to restrict or terminate access to our website if we believe it is being misused.


4. Enquiries and Communication

When you fill out our contact or enquiry form, you agree to provide accurate and truthful information. We will use your details solely for the purpose of responding to your enquiry and managing our relationship with you.

All communication is subject to our Privacy Policy which outlines how we handle personal data.


5. Booking and Service Terms

All bookings for EverActive sessions are arranged directly between EverActive Ltd and the care home or organisation.

  • Session details, pricing, and schedules will be confirmed in writing prior to delivery.

  • Cancellations must be made with reasonable notice as outlined in your service agreement.

  • EverActive Ltd reserves the right to reschedule or cancel sessions in the event of unforeseen circumstances (e.g., trainer illness, severe weather).


6. Health & Safety

EverActive Ltd prioritises participant safety at all times.

  • All sessions are designed to be low-impact and suitable for various ability levels.

  • Care home staff are expected to ensure residents are medically fit to take part and have obtained any necessary consent.

  • EverActive Ltd and its trainers are not responsible for any injury or incident resulting from undisclosed medical conditions or failure to follow guidance during sessions.


7. Intellectual Property

All website content, including text, images, graphics, and logos, are owned by or licensed to EverActive Ltd. You may not copy, reproduce, or distribute any part of this website without prior written permission.


8. Limitation of Liability

EverActive Ltd strives to provide safe, high-quality services. However, to the extent permitted by law, we shall not be liable for any indirect or consequential loss arising from the use of our website or participation in our services.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.


9. External Links

Our website may contain links to third-party sites. We do not control or endorse the content or policies of these sites and are not responsible for their practices.


10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised “last updated” date. Continued use of our website or services indicates your acceptance of the new terms.


11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.


Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📍 EverActive Ltd
10 Eveleen House, Archers Road, Southampton, SO15 2NF
📧 info@everactive.org.uk